First impressions matter: Warm greetings, clean spaces, and inviting ambiance set the tone for a positive dining experience and future reviews.  Sensory experiences drive satisfaction: Restaurants that appeal to taste, smell, sight, sound, and touch create lasting emotional memories that diners want to share.  Personalized service builds loyalty: Thoughtful, attentive interactions make customers feel valued […]

Tipping can be confusing. Do you always tip 15%? What if the service was slow? What if there’s already a service charge? Whether you’re dining out at a fancy steakhouse or grabbing a quick meal at your local diner, it’s helpful to understand how much to tip—and why it matters. In this article, we’ll break […]

When you eat at a restaurant, get a haircut, or stay in a hotel, you may notice two types of extra charges: service charges and tips. They might seem similar, but they’re not the same. Understanding the difference between a service charge vs tip can help you avoid confusion and make sure you’re paying the […]